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Product changelog

Raychat 9.28.46

Updates

11 changes

  • Redesign of the partner (internal) chat section

  • Significant statistics improvement: Better response rate calculations and accurate unanswered conversation stats for operators

  • Enabled RayChat AI for all packages and upgraded the language model to improve responses

  • Added the ability to pause (freeze) subscriptions

  • Ability to upload multiple files simultaneously

  • Redesigned the notifications settings modal

  • Added a settings menu in the chat panel

  • Added copy buttons for user information

  • Logical separation of internal (partner) chats from regular users

  • Redesigned landing pages (Blog, Pricing, Download, and About Us)

  • Improved the process of opening conversations from the conversation archive

Fixes

15 changes

  • Fixed widget load delay and significantly increased dashboard load speed

  • Fixed UI issues: Eliminated message and avatar flickering, cursor jumping in the notes box, fixed dark mode bugs, and resolved missing department avatars

  • Fixed copy/paste issues and new line (Enter) detection in the chatbox

  • Fixed the issue of audio alerts not playing in the Safari browser

  • Fixed the issue of audio files not playing in the chat panel

  • Fixed partner chat bugs: Missing second tick (read receipt) and files getting stuck in the uploading state

  • Fixed reporting and statistics system errors: Fixed bugs with deleted operators, corrected time range limits, and resolved case sensitivity issues in searches

  • Saved the scroll position of the pretexts (canned responses) list

  • Saved the scroll position of the conversation list on mobile when navigating between pages

  • Improved rate limiting for date fields

  • Saved conversation archive page filters when navigating between pages

  • Fixed the missing widget preview in the VIP package and improved the display of payment gateway errors

  • Fixed responsive issues with pretexts (canned responses)

  • Improved the UX of the landing page navbar and footer

  • Improved the display height of the 'user is typing' indicator