Receiving a one-time password (OTP) to connect to Raychat through the “Bale” application is now available. Go to dashboard
Receiving a one-time password (OTP) to connect to Raychat through the “Bale” application is now available. Go to dashboard
Over 40,000 Iranian websites have increased their engagement by up to 40% with Raychat online chat and drive direct sales through chat.
Over 40,000 Iranian websites have improved their customer experience with Raychat
Raychat, by designing and developing innovative online support solutions, helps businesses manage intelligent, scalable, and personalized customer support.
The only Iranian platform with an advanced AI Copilot integrated into the panel — smart reply suggestions, sentiment analysis, and automatic summarization
A real AI chatbot with continuous learning and deep conversation understanding — beyond static responses
Reduce support costs by up to 70% with smart conversation automation and auto-responses
Direct website sales increase (average 20-40%) with real-time product suggestions and smart follow-ups
Iran-based servers aligned with local infrastructure — higher security and speed
Continuous updates based on the real needs of Iranian websites — always one step ahead
Our team at RayChat is constantly working to make your communication with customers as simple and effective as possible. Exceptional and seamless support is no longer just a dream. With RayChat, you'll be able to provide intelligent, fast, and personalized support to your customers, helping them have a unique experience interacting with your business at every moment. RayChat is here to take your customer communications to a new level of efficiency and quality.
With RayChat, managers and account owners can easily configure team member access levels and assign appropriate roles based on their organizational structure. This feature gives you complete control over various information and resources, allowing you to precisely configure access based on each person's needs.
RayChat allows you to set the widget language based on your website's language. Additionally, new languages are regularly added to the system to provide an optimal user experience for all audiences.
In the RayChat AI chatbot input settings section, you have several advanced features for customizing how your chatbot responds, allowing you to use various sources to improve the quality of user interactions. These features include: • File Prompt • Single Link Prompt • Sitemap • Website Link with Crawler
With RayChat, you can view the status of online users on your website in real-time. This feature allows you to see which users are currently on your site, which pages they're browsing, and even how many there are. All this information is organized and viewable in a separate list so you can easily analyze user behavior and improve support and sales at any time.
Telegram App Integration: Operators can respond to users through the web chat panel, Android app, or even Telegram. This feature allows you to always be available and provide a seamless customer experience. WhatsApp App Integration: RayChat enables you to easily connect with WhatsApp and use this popular platform to communicate with customers. Bale App Integration: With RayChat's connection to Bale, you can manage your communications on this domestic platform.
From small startups to large enterprises, we have a plan that fits your needs
Suitable for small and startup websites
For growing and developing websites
Advanced features and VIP support
Fully customized solution for large organizations
Need consultation? Our team is ready to help you
Compare All Plans| Feature | RaychatRecommended | Tawk.to | Crisp | LiveChat |
|---|---|---|---|---|
| Full Persian language | Widget, panel, chatbot, AI fully in Persian | Persian widget yes, Persian AI no | Persian widget yes, Persian AI limited | Persian widget yes, Persian AI no |
| Telegram/WhatsApp connection | Full (both + Instagram and more) | WhatsApp (no Telegram) | ||
| Servers in Iran | ||||
| Starting price | Free (strong free plan) | Free (with limits) | From ~$25 | From ~$20 |
| Widget customization | Full | Basic to medium | Medium to good | Good |
| Advanced reporting | Limited | |||
| Advanced AI chatbot (smart auto-reply, continuous learning, sentiment analysis, conversation summary, suggested replies) | Full (Copilot assistant with all features) | Crisp AI available, weak Persian | LiveChat AI available, weak Persian |
In this section, we explore some statistics on using Persian online support chatbot:
Using support tools can make or break your success. Research shows that only 19% of companies consider their customer service tools fully aligned with their needs, and half of them are looking for new platforms and technologies. Meanwhile, 82% of operators have positive feelings about collaborating with AI, and 60% of them see that support roles are transforming due to AI. These changes lead to reduced job burnout and creation of new job opportunities. On the other hand, 89% of customers believe that general attitudes toward AI have changed in the past 12 months, with only 20% having negative attitudes.
Most operators and customers welcome AI, but many companies still lack the right tools.
"Before RayChat, we faced long delays and traditional methods in responding to patients. After reviewing various options, we chose RayChat due to its complete infrastructure compatibility, comprehensive feature coverage, and cost-effectiveness. Today, using RayChat, our patient satisfaction has increased by more than 50%—a very valuable achievement in the healthcare sector where there are high expectations for quality and speed of response."
Hassan Rezaei
IT Manager | Noor Vision Eye Hospital
RayChat's chatbot creates a smooth and professional experience for your customers with fast and accurate responses.
