Features of Raychat
Online support service
Online chat is the start of an intimate and stable relationship
If you go to the website and have a question, if a support team is there to answer the questions, you can both solve it very quickly and it will have a positive effect on the experience of using the website. Raychat wants the same thing
Roll out the red carpet for the visitor.
Maybe a person who entered your website has a problem or a question and is looking for a way of communication, with Raychat you can take the initiative and open the conversation and help that person.
View online users on the site
Can you see if your website is online by using Raychat? What pages are they on and how many people are there? You can even access the archive of your conversations with that person by clicking on their name. Also, all this information about online people can be seen in a separate list.
Personalize according to your organization
Raychat widget is customizable. That means you can change the logo and its color according to your organizational color. You can even choose the background and the displayed text yourself.
Improve customer services
Raychat has unique features that improve your online services. With the help of Raychat, you can increase the sales of your website and create a very good support and shopping experience for your customers.
Features Of Raychat
Here, a team is working day and night to make your business contact with the customer easy. Experiencing the best support is no longer impossible, Raychat is here to make it possible.
Widget intelligence
The ability to send smart messages to site visitors based on the behavior of website users and sales and support strategies.
Widget customization
According to your organization's identity, you can change the background color, icon, display location, and text displayed in the dialog widget.
Encrypted messages
All the messages sent and received through the widget or application under the Raychat web are completely encrypted.
Instant online chat
You can view instant chats with customers before they send a message. In Raychat, we made it possible for one operator to communicate with several users at the same time.
Archives of conversations
You can view the archive of all conversations that a specific user or all users have had with operators in the past months and years.
User information
By viewing information such as email, geographic information, profile picture, IP, and visited pages, you can communicate with users more easily.
Ready answers
You may repeat a sentence for thousands of users throughout the day and month. You can enter these sentences by default in Ratchat and provide them to your customers, and you don't need to type them again and take extra time from you.
Transfer Conversations
You are not alone in support and sales. Support and sell as a team with the ability to transfer conversations between operators.
Multilingual widget
Change the language of the Raychat widget according to the language of your website, Raychat is always being updated and new languages are added to the system.
Client-side API
This allows you to manage the tools that are displayed to the user. Use the Raychat application to manage the chat page and send user information.
Working hours
You can display the working hours and days of your organization to your users and customers on Raychat and inform them of your next online time. You can even receive emails or user numbers when you are offline. Don't miss a single user!
Always be responsive to users
Operators can respond to users through the web chat panel, Android application, or by connecting Raychat to Telegram wherever they are.