Introducing the redesigned chat panel with new features! See what's new
Introducing the redesigned chat panel with new features! See what's new
Our team at Rychat is constantly striving to make your communication with your customers as simple and effective as possible. A great, seamless support experience is no longer just a wish.
In Rychat, each role has access to different data and information according to their specific needs and responsibilities. Managers can access a comprehensive dashboard to view overall statistics, team performance, and customer satisfaction. Meanwhile, operators only have access to information related to their own conversations and users. This feature enables easier and more efficient management for each access level.
With Rychat, managers and account owners can easily set the access levels for their team members and assign roles appropriate to their organizational structure. This capability gives you full control over different information and resources, allowing you to precisely configure access based on each individual's needs.
By choosing the right package in Rychat, you will be able to register multiple different domains and manage all of them from a central dashboard. This feature allows you to configure specific settings for each domain separately and create a personalized experience for each brand or business.
With widget smart features, you can send targeted and relevant messages to your website visitors. These messages are configured based on user behavior and your sales and support strategies to establish a more personal and effective connection.
With Rychat, you can fully adapt the chat widget to match your brand identity. From background colors and icons to display position and texts, you can change everything according to your organization's needs.
All messages sent and received via the Rychat widget or web application are fully encrypted. This feature guarantees the security of your conversations and protects the privacy of your customers' information.
With Rychat, you can fully adapt the chat widget to match your brand identity. From background colors and icons to display position and texts, you can change everything according to your organization's needs.
All messages sent and received via the Rychat widget or web application are fully encrypted. This feature guarantees the security of your conversations and protects the privacy of your customers' information.
Access to user information such as email, geographic location, profile picture, and visited pages helps you establish better connections with your users and deliver a personalized experience.
With Rychat, you can prepare and use frequently used and common phrases in advance. This feature helps you spend less time re-typing sentences and makes the support process faster and more effective.
Rychat allows you to set the widget language according to your website's language. Additionally, new languages are regularly added to the system to provide an optimal user experience for all audiences.
Using the client-side API, you can manage the widgets displayed to users and also send user information to the Rychat application. This feature is essential for integrated management and optimizing customer interactions.
You can also use Rychat for your online customer support.
RayChat is a comprehensive platform for customer relationship management that helps businesses improve their customer experience. Using RayChat, you can easily communicate with your customers through various channels and provide fast and efficient support.
This system provides you with intelligent capabilities such as automated responses, customer behavior analysis, and integration with various systems. RayChat, with its simple and user-friendly interface, enables team management and collaboration among support team members.
With RayChat, you can receive detailed reports on your team's performance and make better decisions to improve your services using analytical data. This platform is suitable for businesses from small to large and can adapt to your various needs.
RayChat manages all your communication channels including website, Telegram, WhatsApp, and Bale in a single panel. Your operators can respond to all conversations from any device and anywhere, ensuring no message is missed.
RayChat's chatbot learns from your website content, files, links, and even sitemap, automatically answering customer questions. When needed, it intelligently transfers the conversation to a human operator to create a smooth and seamless experience.
With RayChat's analytics dashboard, monitor support team performance, customer satisfaction levels, response times, and user behavior on the site in real-time. Viewing online users, visited pages, and conversation history helps you make better decisions.
RayChat protects your and your customers' information with advanced encryption by complying with security standards and obtaining necessary licenses from Iranian authorities. Configurable access levels for team members ensure the security of sensitive information.
