Raychat online support
service business plan
For large and small companies
14 days trial use of commercial package, free package for small startups
Professional
+ All the features of Free package
- 500 initial call charge per month
- Send smart messages
- Archive of 180 days of conversations
- Management of 1 websites
- conversation between operators
- Transferring conversations between operators
- Setting working hours
- Messages will be answered within 72 hours
- Technical support is included in the cost
- This package does not include phone support
Commercial
+ All the features of the Professional package
- 1000 new conversations
- Professional statistics of operators
- csv export of user information
- Send 6 smart messages
- Upload files up to 30 MB
- Assign operator to URL
- Webhook for users and chats
- Ability to use API
- Ready answers
- Send voice in the widget
- Add user to spam list
- Ability to remove the text "Powered by raychat" in the widget
- Support
- Form customization
Premium
+ All features of the business package
- Unlimited new conversation
- Unlimited new website
- Unlimited simultaneous visits
- Unlimited smart messages
- Responsive Bot
- Waiting mode
- Roadmap
- Chats export
- Connect to WhatsApp (Reply to users via WhatsApp)
- Professional statistics of operators + csv export
- Customizing widget logo
- Monitoring visitors
- Support
Features
Monthly
Annual (25% off)
Initial conversation charge
Cost per conversation
Websites count
Operators count
AI chatbot
Responsive Bot
Waiting mode
Roadmap
Form customization
Replying via WhatsApp
Webhook
Assign operator to URL
Sending voice through the widget
Departments
Android app
iOS aoo
Windows app
Web app
Client-side api
Customizing widget
Simultaneous conversation with users
Replying via Telegram
Changing operator status (offline/online)
Operators statistics csv export
User informations csv export
Widget FAQ
Customizing widget logo
Auto messages
Monitoring visitors
Sending email to users
Conversation between operators
Transferring conversations between operators
Shortcut messages
Setting working hours
Displaying users detailed information
Showing user typed words before sending
Adding user to black list
Operators Professional statistic
Official bill
upload file limit
Conversation archive
Concurrent view limit
Professional
5 $
60 $50 $
500
1 $ per conversation
1 website
Unlimited
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20 MB
180 day
5000
Commercial
30 $
360 $300 $
1000
1 $ per conversation
5 website
Unlimited
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6 message
30 MB
365 day
5000
Premium
99 $
1188 $990 $
Unlimited
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Unlimited
Unlimited
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Unlimited
30 MB
Unlimited
Unlimited
Premium Plus
99 $
1188 $
Unlimited
-
Unlimited
Unlimited
Unlimited
5000
30 MB
Unlimited
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These days, due to the intense competition in the virtual space, keeping the user on the site has a high value, because you can engage the user more with your business, Raychat is one of the systems through which you can do this in the best way.
Online Business Strategist