Receiving a one-time password (OTP) to connect to Raychat through the “Bale” application is now available. Go to dashboard
Receiving a one-time password (OTP) to connect to Raychat through the “Bale” application is now available. Go to dashboard
Our team at Raychat is always striving to make your communication with customers as simple and effective as possible. A seamless and outstanding support experience is no longer just a dream.
Our intelligent chatbot enables you to respond to your customers around the clock. The system can quickly and accurately answer common questions, reducing the need for a constantly available support team. This feature ensures that even when your team is offline, customers still enjoy a positive and uninterrupted experience with your brand.
Raychat allows you to fully customize your chatbot settings. You can configure the chatbot's name, welcome message, tone, and response length to deliver a unique experience aligned with your brand. Additionally, custom instructions can be set so the chatbot operates exactly according to your business needs.
RayChat Smart Assistant: Your Support Companion
Summary in Seconds
Automatic summarization of long conversations for quick topic understanding
Sentiment Analysis
Detecting customer satisfaction, urgency, or dissatisfaction from conversation
Ready Answer Suggestions
Receiving intelligent and personalized responses for immediate sending
In Raychat's input settings section, you have several advanced features to customize how your chatbot responds. These allow you to leverage various sources to improve the quality of user interactions. The features include:
By uploading text files such as PDFs, documents, or databases, you can train the AI chatbot to provide answers and guidance based on the content of those files. This feature allows your chatbot to respond to user questions precisely according to the specified file content.
You can enter a specific link and allow Raychat to read the information on that page and use it to answer customer questions. This method is ideal for leveraging online resources such as web pages, articles, and support pages.
You can provide a sitemap link and allow Raychat to read the information available across your site and use it to respond to customer questions. This method is ideal for leveraging online resources such as web pages, articles, and support pages.
By providing your website link, Raychat's crawler will automatically read all available information on the site and use it to answer user questions. This feature is especially useful for websites that require fast and accurate responses to customer inquiries.
These input settings allow you to fully sync your chatbot with your information sources and provide an intelligent, effective experience for your users.
Our intelligent chatbot enables you to respond to your customers around the clock. The system can quickly and accurately answer common questions, reducing the need for a constantly available support team. This feature ensures that even when your team is offline, customers still enjoy a positive and uninterrupted experience with your brand.
In the near future, Raychat will be updated with new features including an AI chatbot assistant for conversation summarization, real-time message translation with same-language reply suggestions, process automation and customer order management, intelligent conversation handoff to operators, topic-based conversation categorization with detailed analytics and reporting, personalized conversations based on customer data, and much more. These features will help businesses fully automate their interactions and deliver a superior user experience.
With RayChat's multilingual widget, you can respond to customers worldwide alongside Persian online support chatbot as you expand your business. This feature helps you enter international markets with communications in various languages in the near future.
