Updates
18 changes
Redesign and UI improvement of widget installation and setup
Redesign and improvement of sending one-time password (OTP)
Released a dedicated dashboard for operators along with display of related information and statistics for each operator
Displayed bot icon for AI responses
Added help text for different widget installation and setup load types
Added ability to connect to the Bale application
Added Turkish, Kurdish, and Arabic languages to the widget
Added ability to select departments in the conversation panel
Access and ability to use the AI chatbot for all Raychat users
Displayed user's typed words in real-time on the conversation panel
Access and ability to connect to WhatsApp for Growth package owners
Added 'View Conversation' button in the users' archive section
Added sort button for canned responses
Added 'replying' indicator for the AI bot
Ability to add and remove users in the list in real-time
Added scoring to conversation exports
Added department and operator name fields to the user info box
Unlimited conversation charges for all Raychat users and displaying it in the dashboard