Repeated tickets
Agents repeat the same answer for many customers every day.
Unified online support
Raychat smart support system — manage every customer request in one place
A complete support panel with AI, ticketing, a knowledge base, and Telegram, WhatsApp, and email integrations — reduce costs and raise customer satisfaction.
- No credit card required
- Quick setup
- Expert support
Every request in
One shared inbox
Website
Live conversations
Customer messages
Telegram
Support channel
Incoming tickets
Route every request to the right agent automatically
Common problems
Tired of managing customer requests across scattered tools?
A modern support system should make every channel simple, measurable, and fast.
Scattered channels
Website, Telegram, WhatsApp, and email messages live in separate tools.
Limited reporting
Without data, team performance and customer satisfaction are hard to assess.
Slow responses
Unclear queues and manual routing increase customer wait times.
The Raychat solution
Every support tool in one smart workspace
From the first message to resolution and reporting, everything follows one unified workflow.
Smart ticketing
Prioritize, categorize, and route requests to the right agent.
Internal knowledge base
Keep approved answers together so every response stays accurate.
Multichannel support
Manage web, Telegram, WhatsApp, and email from one panel.
Advanced reporting
Track response time, satisfaction, and individual agent performance.
Real results
Tiwall: faster, more focused support
The ticketing and cultural-events platform unified support to handle requests faster.
55–60%
Fewer support tickets
2–3 hours
Response time, down from up to 24 hours
More focus
On sales and event operations
Technical features
Ready for small teams and large organizations
Infrastructure that grows with your support volume and team size.
Unlimited agents
Grow your support team without a seat limit.
Unlimited tickets
Record every request without worrying about conversation caps.
External integrations
Connect Telegram, WhatsApp, email, and your website.
Internal knowledge base
Centralize team knowledge for accurate and consistent answers.
Secure local infrastructure
Support data is protected on secure infrastructure hosted in Iran.
What support teams say about Raychat
Customer stories»
Raychat has been a calm companion for us through difficult times.
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We have not found another product that covers all our needs as well as Raychat.
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Raychat has met around 90% of our expectations, and I recommend it to other organizations.
Unify your customer support
Try Raychat free for 14 days with no credit card and guidance from our team.